PwC’s internal knowledge-sharing tool enables consultants to access insights, best practices, and firm resources, fostering collaboration and efficient problem-solving across projects
and teams.
Live site
Industry
BIG FOUR CONSULTING
INTERNAL TOOLS
COMMUNICATION
Deliverables
UI DESIGN
UX/UI DOCUMENTATION
STRATEGY
Problem
The knowledge-sharing platform lacked efficient search functionality, making it difficult for users to find relevant
content quickly. This reduced productivity and engagement.
Solution and impact
Adding advanced search enhanced content discoverability, boosted user satisfaction, and improved platform efficiency—demonstrating the impact of targeted feature development. This involved analysing user needs, choosing a scalable solution (e.g., Elasticsearch), and seamless integration. The upgrade enhanced content discoverability, boosted user satisfaction, and improved platform efficiency—demonstrating the impact of targeted feature development.
TESTIMONIAL
“Luke has always clearly shown his skills in product design.
From discovery and definition, all the way to wire framing and UI refining, he’s interested in all aspects of the design cycle and, especially at the beginning, likes to challenge views (including his own) and suggest alternatives.”
Michele Tagliavini, Lead
Product Designer